1. Preamble
On May 25, 2018, the European Regulation 2016/679 on the protection of individuals with regard to the processing of personal data (hereinafter GDPR) entered into force. Thus, www.visience.ro is committed to protecting individual privacy and personal data.


We are committed to complying with the GDPR Regulation through dialogue and collaboration with our partners. Therefore, we have created the following Privacy Policy to inform you about our practices regarding the collection, use, storage and disclosure of information that you may provide while interacting with us.

This Privacy Policy supplements the Terms and Conditions of www.visience.ro. Before going through the Privacy Policy, make sure you have read the Terms and Conditions of www.visience.ro. Any provision in the Terms and Conditions is still applicable with regard to the protection of personal data.

This privacy policy applies to the website www.visience.ro.


2. Principles
www.visience.ro is determined to comply with the principles provided by the GDPR and, thus, the personal data are:

Processed legally, fairly and transparently towards the data subject;
Collected for specific, explicit and legitimate purposes and are not subsequently processed in a way incompatible with these purposes;
Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
Accurate and, if necessary, updated;
Kept in a form that allows the identification of the data subjects for a period that does not exceed the period necessary to fulfill the purposes for which the data are processed;
Processed in a way that ensures adequate security of personal data.

3. Categories of Processed Data
www.visience.ro collects the personal data of users, members, website visitors and customers/potential customers. When required by law, www.visience.ro provides natural persons with appropriate notice about the data that will be collected and how it will be used.

We only collect personal data that is voluntarily provided by individuals so that we can provide information, provide services, conduct contractual relationships and promote our services. In addition, we need to process certain personal data in order to provide our services or to comply with various legal obligations.

Data processed: identification data (name, surname), telephone number, e-mail address, address.


4. Data Processing Activities
Registration in the www.visience.ro system: to create a www.visience.ro account and thus, to become a www.visience.ro user, data subjects must provide certain personal data such as name, telephone number, email address – email;
Request for an offer: in order to obtain an offer or to obtain information regarding the purchase of the systems provided by www.visience.ro, customers/potential customers or their representatives must provide data such as name, surname, contact details;
Visitors of the www.visience.ro web page: the www.visience.ro web page uses text files, small in size, called cookies, to streamline and improve the user experience. Some cookies are necessary for the page to run. By visiting our page, personal data can be processed such as: IP address, time and date of access, etc.
Also, based on the express consent granted, www.visience.ro can also process cookie files such as:

Preference cookies: allow the web page to retain information that changes the way the page is operated, such as the selected language;
Statistical cookies: make it easier for www.visience.ro to understand how users use the page, collecting data anonymously;
Marketing cookies: are used to track visitors to websites. The intent is to show ads that are relevant and interesting to each user, and therefore more valuable to publishers and third-party advertisers.


5. Legal Basis
Data protection legislation allows the collection and processing of data as long as there is a legal basis for doing so. As mentioned above, www.visience.ro processes personal data only in the following situations:

Conclusion of a contract/execution of a contract: the processing of personal data is necessary to conclude a contract, respectively to fulfill our obligations arising from a contract;
Legitimate interest: www.visience.ro could process personal data in the situation where data processing is necessary to achieve a legitimate interest of www.visience.ro such as the enterprise and development of economic activities, as long as it does not exceed your interests;
Consent: in some cases www.visience.ro requests your express and specific consent to process some of the personal data. In these situations www.visience.ro will process personal data only after the express and prior consent of the persons concerned;
Data subjects can withdraw their consent at any time by contacting www.visience.ro at the following e-mail address: visience.ro@gmail.com.


6. Third parties
Third parties providing personal data to www.visience.ro are responsible for ensuring that the data subjects have been informed of the provisions of this privacy policy and that the data subject has given them consent to share the data.

www.visience.ro could share personal data with third parties to comply with legal obligations (for example, obligations related to tax and labor legislation) or to fulfill contractual obligations (for example, in the situation where in the provision of services we involve subcontractors).

Also, www.visience.ro could share personal data with the competent authorities/entities involved in such a procedure in order to recover any damages caused by users.

In the relationship with third parties, www.visience.ro is responsible for ensuring that third parties processing personal data on behalf of www.visience.ro offer sufficient guarantees to implement appropriate technical and organizational measures, so that the processing meets the requirements of this regulation and to ensure the protection of the data subject’s rights.


7. Data Storage Period
www.visience.ro stores the data only for the period in which the basis that justified the processing of the data existed.

The data provided by users upon opening the account will be kept during the period in which the account is active, respectively and subsequently for a period of 1 year. To the extent that when the account is deactivated the user has not paid all the amounts due, the data will be able to be kept afterwards. After this period the data will be anonymized and kept for statistical purposes.

After this period the data will be anonymized and kept for statistical purposes.


8. Data Storage
Personal data processed through www.visience.ro are stored under safe conditions.


9. Rights of Data Subjects
Subject to certain legal conditions, as a data subject you have the following rights in relation to the processing of personal data:

The right to request a copy of the personal data we hold about you;
The right to rectify any incorrect or incomplete personal data;
The right to object or to restrict our use of your personal data;
The right to withdraw your consent to the processing of data processed on the basis of consent;
The right to delete your personal data, in situations where you have withdrawn your consent, the processing is no longer necessary or the said processing is contrary to the law;
The right to data portability which allows you to receive a copy of the processed data we have received from you or to transmit it to another entity indicated by you;
The right to withdraw your consent for processing carried out on the basis of consent. The withdrawal of your consent will not affect the lawfulness of the processing based on the consent before its withdrawal. In cases where you withdraw your consent, www.visience.ro will no longer process your personal data and will take the appropriate measures to delete your personal data. www.visience.ro will, however, be able to process your personal data if there is another legal basis for said processing.
If you wish to exercise the rights mentioned above, please contact us using the following contact details: visience.ro@gmail.com.

10. Technical and Organizational Measures
www.visience.ro is committed to implementing technical and organizational measures to ensure that the processing of personal data meets the conditions set forth in data protection legislation.

In this sense, www.visience.ro has implemented the following measures:

Limiting access to personal data strictly to employees who are involved in fulfilling our contractual obligations;
Taking all possible measures to prevent unauthorized persons from accessing data processing systems;
Ensuring that persons processing personal data have access only to necessary data and that these data cannot be copied, modified or deleted without authorization;
Keeping a record of who has access to the personal data and how the personal data is stored;
Ensuring the processing of personal data in accordance with the applicable legal provisions;
Ensuring the storage of data under conditions that guarantee safety and confidentiality.

11. Requests And Complaints
If you have any question, concern, request or complaint regarding the way www.visience.ro processes personal data, you can contact us at: visience.ro@gmail.com.

In order to comply with our legal data security and confidentiality obligations, when you exercise one of your rights as a data subject, we may ask you to prove your identity by providing us with a copy of an identification document or any other information necessary to verify that the request comes from the relevant data subject.

We will consider any requests or complaints we receive and provide you with a response within the time limits provided by law. If you are not satisfied with our response or consider that the processing is done in violation of the applicable legislation, you can file a complaint with the data supervisory authority in Romania:

The National Supervisory Authority for the Processing of Personal Data, with headquarters in Bd. Gheorghe Magheru no. 28-30, Bucharest, Romania, phone: 031 80 59 211 / 031 80 59 212.

We reserve the right to modify the Privacy Policy www.visience.ro to the extent that this will be necessary. If we make such changes, we will notify all users of the new form of the Privacy Policy.
Forma actuală a Politicii de confidențialitate a fost adoptată la data de: 1 noiembrie 2021.